Contact information

A Little Royal Treatment, Just for You

Welcome to POPPY PRINCESS — where beautiful fashion meets thoughtful care.

We believe every woman deserves to feel special, not just in what she wears, but in every part of her shopping experience.

Whether you're searching for the perfect dress, preparing for a special occasion, or simply checking on an order, our team is here to make things a little easier and a lot lovelier.

Your questions matter to us, and we're always delighted to help.

👑 Let's Get in Touch

Have a question or need a little assistance? We'd love to hear from you!

Customer Support Email

📧 vip@poppyprincess.com

Customer Service Days

Monday – Friday
Excluding weekends and public holidays

Response Time: 24–48 business hours

Our Customer Care Team is happy to assist with your inquiries and will do its best to respond as promptly as possible.

🛍️ How Can We Help You?

From finding your next favorite outfit to checking on your latest purchase, we're here to help with:

  • Order Inquiries — Questions about your order status or purchase details.

  • Shipping & Delivery — Assistance with tracking information and delivery updates.

  • Returns & Refunds — Guidance on return requests and refund processing.

  • Size & Fit Advice — Help choosing the right size for your favorite styles.

  • Product Information — Questions about colors, fabrics, designs, or availability.

  • Payment & Checkout — Support with payment and checkout-related concerns.

For order-related inquiries, please include your order number and a brief description of your question so we can assist you more efficiently.

📍 Our Business Information

POPPY PRINCESS

Business Address

25 OLD TPKE RD 13
SOUTHINGTON, CT 06489
United States

Business Correspondence Only – Not a Return Address

Please note that this address is provided for business correspondence only and is not our return warehouse.

If you wish to return an item, please contact our Customer Care Team first. We will provide the correct return address and detailed return instructions.

🌷 A Special Thank You

At POPPY PRINCESS, we believe fashion should inspire confidence, celebrate individuality, and make every woman feel beautiful in her own way.

From romantic dresses to effortlessly charming everyday looks, we're here to bring a little elegance and joy into your wardrobe.

Thank you for choosing POPPY PRINCESS. We're grateful to be part of your style journey and look forward to making every shopping experience feel special.

With love and warm wishes,
The POPPY PRINCESS Team ✨

POPPY PRINCESS — A Little Elegance, A Lot of Magic.